Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Diagnostics Check, Exhausts, Front and Rear Brake Pads and Disc Check, Front Wheel Alignment, Locking Wheel Nut Removal, MOT, Motorbike Tyre Fitting, Servicing, Steering Geometry, Suspension Check, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Vehicle Health Check, Wheel Alignment, Wheel Balance Check, Winter Check, Diagnostic Testing, Motorcycle Repairs, Motorcycle Servicing
I would STRONGLEY AVOID Angels Car garage having found them to be dishonest and trying to rip me off by £160 for tyres I didn’t need by saying they were bald and illegal to use. An official Ford dealer inspected my car as a second opinion and the tyres were all fine (basically brand new!). All my car needed was new coil springs and a puncture repair (total = £190 from the official Ford Dealer compared to nearly £400 from Angels!) When my car was recovered by the AA to Angels, I asked whether there would be a charge to inspect my car, the answer was no. This was a lie as I was charged £24 for an inspection. I decided not to use Angels as after they inspected my car, they lied about my car needing 3 new tyres saying they were bald and illegal to use, as well as charging to resolve the original problem of broken coil springs and a puncture. I knew my car didn’t need 3 new tyres as they had only been changed a couple of months earlier by an official Ford dealer. Only 1 new tyre was needed to resolve the puncture. When I said I didn’t want any of the work doing (because of them trying to rip me off charging over £160 for new tyres I didn’t need) they then said £24 was due for them “inspecting” the car. I paid this as otherwise they wouldn’t release my car, and then took my car to an official Ford Dealer. When the official Ford Dealer looked at my car, they said the tyres were fine and the puncture was simply repaired. I was given a written report (which was free!) which didn’t match the report Angels had given me at all. Angels also said I needed realignment which I didn’t!!! I went in to see Angels to discuss this and they were rude to me the minute I walked in. 2 members of their staff saw me waiting in the reception but left me there for over 10 minutes until they decided they would talk to me. I requested a written report from them (as the report they gave me just said “30 minutes labour”) to which they replied “can’t my garage see for themselves”. My garage had already seen my car by this point but wanted the report Angels made written down to see their lies. Angels then lied that they ever said the tyres were bald – just low and wouldn’t write that on the report. Well actually they weren’t even low they still had the tread depth indicator on them and were only 2 months old. I would never use or recommend Angels to anyone unless you want to be ripped off and have things changed on your car you just don’t need.
Would not recommend
I use them every year and they are trustworthy .
Jay and his staff are really friendly and helpful and will always try and accommodate their customers, one of the best workshops I've found.
They have been servicing my car for the 2 years now. I find them a fair small business.
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